Marcus Cortez

Marcus Cortez is an experienced IT professional currently serving as an IT Business Automation & Integrations Engineer at Elara Caring since October 2022. Previously, Marcus held multiple roles at Dallas College, including System Support Specialist III and System Support Specialist I, where responsibilities involved collaboration with stakeholders to design managed systems and improve OS deployment processes. Prior experience includes positions such as Campus Technology Assistant at Plano ISD, Service Desk Technician at Fujitsu Network Communications, and Technical Support Associate at Telvista Inc. Education includes a Master of Science in Technology Management from East Texas A&M University (ongoing), a Bachelor of Applied Arts and Sciences in Information Technology and Media Innovation from the University of North Texas, and various certifications and degrees from Dallas College.