Eleanor Health
Heidi Patschke serves as the Director of Revenue Operations at Eleanor Health since August 2021, where responsibilities include developing strategies to optimize revenue and manage the company's receivables. Previously, Patschke held various positions at Steward Health Care from January 2017 to August 2021, including Senior Manager of Revenue Performance, where oversight of team development and revenue optimization initiatives was key. Earlier roles included Manager of Patient Financial Services at Beth Israel Deaconess Medical Center and Business Analyst in Physician Revenue Cycle at Cape Cod Healthcare. Patschke's career began as Patient Services Manager at Outer Cape Health Services. Patschke holds a Master of Public Health from Southern New Hampshire University and a Bachelor of Arts in Political Science from UMass Boston.
Eleanor Health
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Our mission at Eleanor Health is to help people affected by addiction live amazing lives. We treat addiction like a chronic illness, and our evidence-based treatment model focuses on clinical and non-clinical factors, including medication, therapy, counseling, and meaningful connection to resources. We recognize that every Eleanor community member is a unique individual and treat them with dignity and compassion. Our commitment to their health and wellbeing is unwavering and without judgment. Because we are passionate about transforming the access, delivery, and quality of addiction treatment, we are the first addiction & mental health service designed to deliver long-term recovery outcomes through value-based care. Our treatment approach meet patients where they are in their recovery journey, through outpatient clinics, community settings, and at home through technology and field-based teams.