Ronghua Tan is a Regional Senior IT Team Lead with extensive experience in IT service management and user support. From 2015 to 2021, Ronghua served as the SEA Onsite Site Lead at BD, where key responsibilities included incident management, resource management, and critical incident response. Following this role, Ronghua worked at Mastercard as a Regional Senior IT Team Lead from 2021 to 2023, supervising a team and ensuring effective service delivery. Currently, Ronghua is the IT Lead for Employee Experience in SEA at Electrolux Group, focusing on enhancing digital employee experiences and managing vendor relationships. Ronghua holds a Bachelor of Business Administration from the University of London and a degree in Electronic Engineering from Republic Polytechnic.
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