Matthew R.

Operations And GTM Strategy Lead at Elektra Labs

Matthew R. has a diverse work experience spanning different industries. Matthew is currently working at HumanFirst as the Operations and GTM Strategy Lead, where they lead the strategy for marketing and selling a precision health SaaS platform to global life sciences companies. Prior to this role, they worked at AbstractOps as the Lead, Customer Operations, where they scaled the Customer Operations team and pivoted operating procedures to support a product-first model. Before that, Matthew worked as an Administrative Director at Duke University's Center for Healthcare Safety and Quality, where they co-led the system-wide well-being strategy and assisted in the design and implementation of training programs. Matthew also has experience in project management and research coordination roles at Children's National Hospital and Duke University. In addition, Matthew has previous experience as a Laboratory Technician and Research Assistant at the University of North Carolina at Chapel Hill. Matthew has a strong background in operations, strategy, project management, and customer support.

Matthew R. completed their Bachelor of Science (BS) degree in Biology, with a second major in Geography, from the University of North Carolina at Chapel Hill in the years 2010-2014. Matthew then pursued a Master of Science in Public Health (MSPH) degree, specializing in Epidemiology, from the same university from 2014-2016. In 2019, Matthew earned a Master of Business Administration (MBA) degree in Business Administration and Management, General, from Western Governors University. Additionally, they have obtained various certifications in areas such as Agile leadership, cybersecurity, project delivery, sustainability, team training, and social marketing.

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Timeline

  • Operations And GTM Strategy Lead

    January, 2023 - present

  • Operations

    October, 2022

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