Florence Monnet

Florence Monnet has an extensive background in management and customer service, currently serving as Assistante de direction et Responsable Administration at Elektro-Material AG since March 2020. Prior experience includes positions as Key Account Manager at Cnoté and Shop Manager at Swisscom, where responsibilities encompassed coaching, staff motivation, sales management, and customer service. Florence's earlier roles at Swisscom involved consulting in mobile and internet services, alongside experience as an Accompagnatrice at Buchard Voyages SA. Educational qualifications include management training, a degree in retail management, a CFC in hotel assistance, and a certificate in digital marketing and social media. Continuous professional development is evident through participation in the Touch Point Leaders program.