Jovelyn F. is currently a Customer Service Specialist at Element Biosciences since October 2024. Previously, Jovelyn held the position of Customer Success Manager - SaaS at Service Objects from January 2023 to October 2024 and worked as a Commercial Operations - Customer Care Specialist II at Illumina for a brief period in 2022. Jovelyn has extensive experience in client services, having served as a Client Services Supervisor and Specialist at Invitae, as well as a Client Services Billing Associate at Guardant Health. Other roles include Reimbursement Specialist (Acting Team Lead) at Option Care Health and Team Lead at Coram CVS/specialty infusion services. Jovelyn began a nursing career with experience as a Nursing Intern at Our Lady of Fatima University and has a robust educational background with a Bachelor of Science in Computer Science from Southern New Hampshire University and a BS in Nursing from Our Lady of Fatima University.
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