Ahmad Khasawneh

Ahmad Khasawneh is an experienced IT Support Analyst currently employed at Elementis Global since September 2022. Previously, Ahmad served as a Deskside Support Engineer at Sanofi from September 2021 to August 2022, where expertise included desktop and laptop hardware, software installation, and troubleshooting, alongside familiarity with Windows and Mac operating systems and ticketing tools, specifically Service Now. Prior to Sanofi, Ahmad functioned as a Deskside Support Technician at AbbVie from February 2021 to July 2021, providing Level I support and hardware maintenance. Educational qualifications include a Bachelor of Science in Computer Information Technology from William Paterson University of New Jersey, a certificate in Information Security/Cyber Security from County College of Morris, and a Bachelor of Science in Computer Software Engineering from Al-Zaytoonah University of Jordan.