Karen Lloyd has extensive experience in account management and service delivery. Karen worked as a Senior Account Manager at the Elenium Group, where they were responsible for managing relationships with major airports in Australia and New Zealand. In this role, they identified growth opportunities and aimed to improve performance and productivity.
Prior to that, Karen worked at Worldline as a Client IT Service Delivery Manager, where they oversaw service delivery for mobility and e-transactional services in the transportation sector. Karen worked with major UK train and bus companies, taking the lead in client/vendor relationships and ensuring the delivery of products and services.
Before joining Worldline, Karen was employed at IBM, where they held various roles. As a Resource Development Manager, they developed a resource and workforce strategy for Boots PLC, optimizing productivity and cost efficiency. Karen was also responsible for resourcing issues and acted as a Single Point of Contact (SPOC) for escalations. Additionally, they served as an HR Interface Manager for the Go To Market Sales organization, focusing on people management and various HR-related topics.
Overall, Karen has a strong background in account management, service delivery, and resource management, with extensive experience in the aviation, logistics, and ICT domains.
Karen Lloyd attended North Leamington School for an unspecified period. No degree or field of study information was provided.
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