Camilla Tuominen has a diverse work experience starting from 2012. Camilla worked as a Salesperson at Stockmann, where they provided customer service, managed sales and cash, and trained new employees. From 2016 to 2017, they worked as a Travel Agent at Suomen Matka-Agentit Oy. Camilla then moved on to Egencia as a Project Manager from 2017 to 2018. Following that, they worked at Allied Travel Consultants Ltd - Loistoristeilyt as a Travel Consultant in 2018. Camilla joined CWT in 2018 and held the positions of Business Travel Consultant and later became a Project Manager until 2021. Camilla then worked at OGOship as a Customer Success Manager and Integration Manager from 2021 to 2023. Currently, they are a Customer Success Manager at Eletive since April 2023.
Camilla Tuominen started their education in 2013 and completed their Bachelor's Degree in Hospitality Management at Haaga-Helia University of Applied Sciences in 2016. Camilla then pursued their Master of Business Administration (MBA) degree in Leading Business Transformation at Haaga-Helia University of Applied Sciences from 2021 to 2022.
In addition to their formal education, Camilla Tuominen has obtained various certifications. Camilla obtained certifications such as "Engagement Evaluation Best Practices for Customer Success Management," "Onboarding and Adoption Best Practices for Customer Success Management," "Scrum: Advanced," "Engagement Preparation Best Practices for Customer Success Management," "Avoiding Common Pitfalls in Customer Success Management," "Business Fundamentals for Customer Success Managers," "Scrum: The Basics," and "Value Realization Best Practices for Customer Success Management" from LinkedIn. Camilla also completed the course "The Complete Quality Assurance Course - Learn QA from Scratch" on Udemy.
Furthermore, Camilla Tuominen obtained certifications and completed courses outside of LinkedIn and Udemy. Camilla completed the course "Elements of AI: Introduction to AI" offered by the University of Helsinki and Reaktor. Camilla became an Amadeus Certified Travel School Student through the Amadeus IT Group. Camilla gained knowledge in Alcohol Legislation and obtained an Alcohol Passport from Haaga-Helia University of Applied Sciences. Additionally, Camilla Tuominen obtained the Food Hygiene Knowledge certification from Elintarviketurvallisuusvirasto Evira. Camilla recently completed the HubSpot Reporting certification from HubSpot Academy.
April, 2023 - present
Key Account Sales Manager & Customer Success Manager at The Good Face Project
Lead Customer Success Manager at Criteria Corp
Senior Customer Success Manager at Qualio
Customer Success Manager at Immersive Labs
Enterprise 1 Customer Success Manager at CodeSignal
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