Efren Antonio Yepes Marquez is an experienced IT professional with expertise in desktop support, network management, and system administration. Currently serving as a Sr Desktop Support Engineer at Everest Business Funding, Efren provides comprehensive support for PCs and laptops. Previous roles include Help Desk Analyst at VITAS Healthcare, where responsibilities involved troubleshooting software and hardware issues, and a Windows Server Engineer at Zhylo Computing and Networking, specializing in Active Directory and network configuration. With a solid educational background including a Bachelor's degree in Data Processing from Broward College and various IT certifications such as CompTia A+, Efren's extensive experience spans over a decade in diverse IT roles across multiple organizations.
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