Louis Maisonet

Louis Maisonet has extensive experience in the customer support and grievance resolution fields, currently serving as a Grievance & Appeals Analyst II at Elevance Health and a Grievance/Appeals Analyst I at Anthem since February 2017. Prior to these roles, Louis was a Technical Support Lead at Altice USA from April 2012 to November 2016, where responsibilities included managing escalated customer issues and collaborating with various departments for resolution. Louis's career began at Cablevision Systems, where from August 2008 to April 2012, the role involved handling a high volume of residential and business calls while providing support for core product offerings.