Sydell Mejia

Sydell Mejia is an experienced IT professional with a background in technical support and analysis. Currently serving as a Technical Support Specialist II at Elevate since June 2022, Sydell has a proven track record of providing effective level 2 technical support through various channels. Previous roles include IT Support Analyst at McGill and Partners, where responsibilities included supporting a range of devices and assisting in office setups, and Support Tech Engineer at RMS, focused on user account support and resource access. Additionally, Sydell has held positions at Varonis, WebMD, DDB, Columbia University, Roka Bioscience, Grey Group, and Prime Legal Services, showcasing expertise in hardware and software support, ticket management, and customer service. Sydell holds two Bachelor's degrees in Information Systems from Rutgers University - Newark and the New Jersey Institute of Technology.