Business Development Associate / Trainee - India (north)

Business Development Associate / Trainee - India (North)

Who are LRQA? 

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, ESG, food safety and quality, inspection and training. 

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. 

LRQA is a global business that’s invested in the future of your career and the planet, fusing sustainability and purpose to drive positive change.  Operating in over 160 countries, we have earned our name as worldwide experts across assessment, advisory, inspection and cybersecurity services, helping our clients build safer, fairer, more secure and sustainable businesses.  Here, you’ll get to work for one of the world’s leading global assurance providers, alongside some of the best people in the industry, whose diversity and collective intelligence drives us forward.  In our culture of excellence, it is our people that reflect who we are, together sharing a burning ambition to succeed, alongside a strong sense of purpose and mutual respect.  

Role Purpose

LRQA is seeking a dynamic and instinctive individual to support growing our portfolio of local customers in China. At LRQA, we believe in sustainable, balanced and inclusive economic growth. We believe in an economic model that collectively activates business and other stakeholders to improve people’s lives and preserve the planet. This requires a commitment to transparency, visibility and the thoughtful management of risk and performance. It requires a commitment to business-driven sustainability. Among our clients are many of the global brands and industry leaders for sustainability in apparel, electronics and agriculture.

Of particular need is to find a professional who is capable of supporting local businesses – namely factories, factory groups and vendors/agents – who work with global brands and retailers, and those businesses’ pursuit of complying to and improving against global brands and retailers’ sustainability goals. This person would be the face of LRQA in the region, charged with selling key services, more specifically:

• Social and Environmental Audits / Assessments

• Desktop Assessment services (CAP management, EQ and Worker Survey)

Other complementing solutions and products are available. The ideal candidate understands the value of sales to an organization, but is also interested in the topics we are trying to collectively solve within LRQA but also within the greater profession of sustainability / testing, inspections and certification and overall in global trade

Key Responsibilities:

You will be responsible for the end-to-end sales cycle, including lead qualification, discovery and closing calls/presentations, and negotiating contracts. As LRQA is a fast-paced growth organization, we are looking for a self-starter who can hit the ground running. Working with leadership in-country and globally, you will define strategies and tactics necessary to effectively grow LRQA in your region, building and implementing roadmaps to grow with existing customers, and cultivating new prospects.

Other responsibilities include:

• Create leads and qualifying them

• Conduct cold emails and cold calls

• Develop and implement roadmaps for clients to grow

• Write quotations and proposals

• Close local deals and manage sales pipeline against a quota

• Proactively manage opportunity pipeline to maximize growth opportunities with both existing customers, and prospects

• Work with LRQA assessment and product teams to remove any barriers to growth and build support across multiple business units of partner companies

• Identify and develop, with product team, new service opportunities through new product development or extension of current products

• Monitor and report key performance metrics, recommend necessary actions such as pricing adjustments to enhance revenue and profitability;

• Refine and implement sales tools, materials and processes that support cross selling and revenue goals

• Keep a pulse on competitors and market trends

• Support evaluation of customer satisfaction and feedback

The successful candidate should be able to demonstrate the following:

• Background in a sales development representative (SDR) or business development representative (BDR)

• Experience working with factories and vendors

• Experience with the field of sustainability / environmental compliance / social compliance a plus

• Assurance / Social Audit experience

• Fluency in local dialects is a must, written English also critical

• Hands-on experience with multiple sales techniques

• Track record of achieving business development targets (aka quotas)

• Advanced knowledge of with MS Excel and proficient in MS PowerPoint

• Understanding of general business development performance metrics

• Ability to deliver engaging presentations

• Bachelors degree in Marketing, Finance, Business or similar degree preferred.

• Detailed thinking, checking for data accuracy in orders and invoices.

• Excellent communication and customer service skills enabling you to successfully contact clients to obtain missing information or answer queries.

• Collaborative skills needed to liaise with the different department to confirm timely execution.

• Outstanding organizational and ability to prioritize work and succeed under deadlines. Team-player mindset.

• Out of Box Thinker and Self Starter

• Candidate with more experience will also be consider for the role of Senior Executive / Assistant Manager.

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. ( Group entities ).

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