Emma Pathak

Emma Pathak is an experienced professional in service delivery and customer experience, currently serving as the Head of Residential Service Delivery at Elevate since March 2023. Prior to this role, Emma held the position of Head of Customer Experience at ClearFibre from May 2022 to April 2023. Emma's career began at PCCW Global Networks, where Emma spent more than a decade, ultimately becoming the Head of Customer Care, overseeing a 24/7/365 Customer Care Team. Additional roles include Service Delivery Manager and Residential Support Supervisor at Glide UK, as well as various customer care positions at PCCW Global Networks.