Grace M. has a diverse work experience that includes roles such as Partner Success Manager at Ellevation Education since March 2023, Customer Onboarding Specialist at Paper from February 2022 to March 2023, and Customer Success Manager at Aktiv Learning from November 2021 to February 2022. Prior to that, they worked at TAL Education Group as a Curriculum SaaS Account Specialist from September 2018 to July 2019, Lead ESL International Educator from May 2018 to September 2018, and Foreign Teacher Trainer from May 2018 to September 2018. Before joining TAL Education Group, Grace M. was a Teacher at Miami Country Day School from August 2017 to May 2018 and a Student Teacher at both Miami Country Day School from August 2016 to May 2017 and Southside Elementary School from August 2015 to May 2016.
Grace M. has a Master of Business Administration (MBA) degree in Business Administration, Management and Operations from Nova Southeastern University. Grace also holds a Bachelor's degree in Elementary Education and Teaching from Barry University. Additionally, Grace M. has obtained certifications as a Certified Customer Success Manager (CCSM) Level 1 and Level 2 from SuccessHACKER in October 2021 and October 2022, respectively.
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