Kristine Nordström

Kristine Nordström has over 10 years of work experience in various roles, primarily in customer service and sales. Kristine most recently worked at Ellevio AB as a CX lead Customer Journey. Prior to that, they were a Projektledare at Svenskt Kvalitetsindex, where they were responsible for customer and market research projects, sales, workshops, and client advisory. In addition, they worked as a Kundansvarig företagskunder at Marginalen Bank, providing financial solutions and managing the CRM system. Before that, they worked as a Finansiell rådgivare at Prioritet Finans AB, and as an Internationell Account Manager at Bisnode, focusing on business development and customer portfolio management. Kristine also has experience as an Account Manager at Kidde Sweden AB, specializing in brand safety consultation and relationship management. Kristine began their career at Monster Worldwide Scandinavia AB, where they held roles as an Account Manager and Office Manager/Kundservicemedarbetare, responsible for sales, customer support, and internal system management.

Kristine Nordström obtained a certification in Content Marketing and Management from IHM Business School in 2017. Kristine also pursued studies in sociology at Stockholm University from 2002 to 2003, though they did not earn a degree in this field. In addition to their formal education, Kristine has obtained certifications in Kundresan – Customer Experience och Customer Journey Mapping from Resumé Akademi, and in Professionell försäljning from Dale Carnegie Sweden. The specific dates of obtaining these certifications are not provided.