Michael Hourigan

Michael Hourigan began their work experience at Norwich University in 1987, where they held various positions including Director of Office Operations and Admissions Volunteer Activities and University Fund Director/Associate Director Alumni and Family Relations. Michael then moved on to St. Michael's College in 2000 as the Director of Annual Giving. In 2001, they joined Ellucian as a Sr. Principal Consultant for Enrollment Management and went on to hold several roles within the company, including Director of Strategic Enrollment Management Consulting Center and Vice President of Customer Success. Their responsibilities at Ellucian involved managing client relationships, overseeing successful project implementation, and providing strategic guidance to education institutions. The most recent position on record is their current role as Vice President of Customer Success at Ellucian, which they started in June 2023.

Michael Hourigan holds a Bachelor's degree in Business Administration and Management from Norwich University. Additionally, they have obtained certifications as a Customer Success Manager Certified Professional from Gainsight in December 2019 and as a Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in 2018.