Ryan McCarthy

Ryan McCarthy is a skilled Technical Operations Administrator II at Email on Acid by Sinch, with a focus on managing deployments, resolving technical issues, and enhancing documentation. Prior experience includes roles as a Training Manager and Senior Trainer at TaskUs, where Ryan contributed to the development of training programs for staff, and Tier 1 Technical Team Manager at VMC, where leadership skills were honed to motivate support teams and enhance customer satisfaction. Additional experience encompasses positions in technical support and administration across various companies, demonstrating a solid foundation in customer service, team management, and technical problem-solving. Ryan's educational background includes a diploma in General Studies from Gordon Technical Catholic Academy.