Joann Cacciaguida-Wiedre

Joann Cacciaguida-Wiedre is a seasoned operations management professional currently serving as Manager of Operations Knowledge & Strategy at EmblemHealth since August 2011, with a focus on driving knowledge management performance and enhancing operational processes. Previously, Joann held roles as Senior Knowledge Manager and Lead Performance Specialist, where responsibilities included developing requirements for customer service systems and coordinating high-impact projects. Prior experience includes serving as Corp Trainer at Titleserv, overseeing the implementation of company policies in compliance with regulations, and a position as Operations Support/Trainer at Long Island Savings Bank. Joann's educational background includes studies at Marymount Manhattan College.