Tom Plunkett

Tom Plunkett is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Embroker since February 2022. In this role, Tom partners with producers to oversee clients' insurance portfolios throughout their lifecycle, utilizing Salesforce and Embroker's proprietary platform. Previously, Tom held the position of Customer Success Manager at Assurance from September 2017 to February 2022, where responsibilities included executing service strategies, managing client communications, and leveraging insurance expertise. Prior experience includes roles in sales and marketing at Schneider National, JoyRun, St. Jude Children's Research Hospital, and CBS Radio. Tom holds a Bachelor of Arts in Public Relations with a minor in Spanish from Illinois State University, completed in 2017.