Sanam B.

Sanam B. has a diverse work experience spanning multiple industries. In 2010, they started their career as a General Sales Assistant at Matalan, where they worked until 2012. Sanam then moved on to Macmillan Cancer Support in 2014, undertaking a year-long marketing and events internship. Sanam'sresponsibilities included building relationships with supporters, managing volunteers, and researching new sources of income. During this time, they also worked on various events, including the national Worlds Biggest Coffee Morning.

In 2013, Sanam joined Wilkinson as a Sales Assistant, where they worked until 2015. Following that, they joined the University of Huddersfield in 2015 as a Catering Assistant and Hospitality Team Member, serving until 2016. Sanam then worked as a Travel Expert at STA Travel from 2017 to 2018.

Sanam's next role was at G Adventures, where they served as a Global Connections Officer from 2018 to 2020. Sanam'sresponsibilities included achieving monthly sales targets, delivering exceptional customer service, handling booking issues, and managing escalations.

In 2020, Sanam held multiple positions simultaneously. Sanam worked as a Seasonal Product Advisor at Rocky Mountain Soap Company from July to October. Then they joined The Rimrock Resort Hotel as a Reservations Agent from July to October. At Paquin Entertainment, they worked as a Front of House for Avengers S.T.A.T.I.O.N from October 2020 to January 2022.

Currently, Sanam is employed at Emburse, starting in November 2020. Initially, they worked as a Customer Support Expert II until April 2022 when they got promoted to the role of Customer Support Team Lead.

Sanam B. completed their Bachelor's Degree in Event Management from The University of Huddersfield between 2012 and 2016. Prior to that, they attended Vyners School from 2005 to 2012, where they obtained their High School/Secondary Diplomas and Certificates. In addition to their formal education, Sanam has acquired several certifications over the years. These include "Become a Better Coach for Your Team," "Coaching Employees through Difficult Situations," "Coaching for Results," "Data Analytics," "Coaching New Hires," "Basic Accounting," "Introduction to SQL," "KYC & CDD Online Foundations Certificate," "Certified Client Service Specialist Designation Program," and "Spreadsheet Modeling and Business Analytics." These certifications were obtained from various institutions such as LinkedIn, Juno College of Technology, Alison, HackerYou College of Technology, ACAMS, CSPN - Customer Service Professionals Network, and eCornell. The certifications were obtained between 2021 and 2023, with the most recent one received in March 2023.