Emmanuelle Skala

Director at Emerald X

Emmanuelle has been a member of the Board since January 2018 and a member of the Compensation Committee since February 2019. She is currently Senior Vice President of Customer Success at Toast, a restaurant technology platform. At Toast, she manages all post-sales customer-facing teams. Prior to joining Toast, Emmanuelle held senior sales and customer success positions in several technology businesses, including DigitalOcean, Influitive, Sophos, Endeca, and Vertica. Emmanuelle is a frequent industry speaker and blogger on SaaS sales and customer success and holds advisory board positions in a venture fund and several technology startups.

Emmanuelle holds an M.B.A. in Marketing and Finance from New York University’s Stern School of Business and a B.S. in Industrial Management from Carnegie Mellon University.