Polina Gargova

Head Of Customer Success at emerchantpay

Polina Gargova has a diverse work experience in various roles and companies. Polina started their career in 2002 as a Corporate Customers (B2B) Account Manager at TravelStoreMake.com. From 2006 to 2007, they served as the Account Managers Lead at the same company. In 2007, they joined Hewlett-Packard as an EMEA Resource Manager and later worked as an ITSM Account Problem Manager, EMEA Migrations Project Manager, and EMEA Project Manager. In 2014, they joined OneSpan as a Senior Project Manager and worked there until 2017. Currently, Polina Gargova is working at emerchantpay, where they started in 2017 as a Senior IT Project Manager and then became an Operations Manager, Card Present. Currently, they hold the position of Head of Customer Success.

Polina Gargova holds a Master of Arts (MA) degree in Linguistics from Sofia University St. Kliment Ohridski. Additionally, they have obtained a Scrum Master Accredited Certification from the International Scrum Institute™ in February 2019 and a Project Management Professional (PMP) certification from the Project Management Institute in June 2012. Polina also possesses an IATA/UFTAA & Electronic Booking Tools diploma - International Travel and Tourism Certificate from the International Air Transport Association (IATA). The obtained month and year for this certification are not specified. Polina's education history does not provide information on the institution from which they obtained the ITIL® Foundation Certificate in IT Service Management, and the month and year of obtaining this certification are also not specified.

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