Emergia
Mike Starbuck Huembes has extensive experience in the BPO industry, holding various senior management positions at companies like Contento BPS S.A, Emergia Contact Center, OneLink, Convergys, and Stream Global Services. Mike Starbuck has been responsible for areas such as operations, support, talent attraction, customer experience training, quality, and reporting. Mike holds a Bachelor of Business Administration from Universidad Iberoamericana de Ciencia y Tecnología.
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Emergia
Emergia is a company specialized in the comprehensive customer relationship management in the field of Interactive Contact Center.