Emirates Development Bank (EDB)
Nanor Awadiss currently serves as the Director of the Customer Happiness Center at Emirates Development Bank, a position held since June 2019, where responsibilities include enhancing customer experience and ensuring timely resolution of inquiries and complaints. Prior experience spans a significant tenure at Mashreq Bank, concluding in 2019, in roles including Team Manager and Sales Manager in various capacities, and at Abu Dhabi Finance, where Nanor excelled as a Senior Mortgage Advisor. Previous career highlights also include the role of Senior Relationship Manager at Abu Dhabi Commercial Bank, and various sales and administrative positions in earlier years, complemented by advanced academic qualifications including an MBA in International Business from Sorbonne University Abu Dhabi.
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Emirates Development Bank (EDB)
Emirates Development Bank (EDB) is the UAE’s development bank, a key financial engine for the economic development and industrial advancement of the nation. Our mission is to foster a healthy, sustainable, and self-reliant economy through the provision of financing solutions to SMEs and corporates domiciled in the UAE and engaged in any of our five strategic priority sectors. These include advanced technology, food security, healthcare, manufacturing and renewables. Given its developmental mandate, the Bank is not-for-profit, offering patient capital and favourable financing terms to our clients. EDB provides direct financing solutions to all clients and also indirect financing solutions to SMEs through guarantees to our commercial banking partners. We go one step further by fostering the UAE entrepreneurship ecosystem with our unique digital banking product suite tailored to start-ups and also non-financial education and mentoring programmes aimed at advancing creditworthiness and financial literacy. As the UAE’s development bank, EDB seeks to attract and retain the best talent through a supportive culture and continuous professional development opportunities. The Bank’s employees are united by the shared commitment to develop the UAE economy, a goal which is embedded in every aspect of their work and fills them with a sense of pride. Emirates Development Bank’s vision is to be a key financial engine dedicated to the economic development and industrial advancement of the UAE.