Samiya Rifat Saeed

Manager Customer Experience at Emirates Islamic

Samiya Rifat Saeed is a Manager Customer Experience at Emirates Islamic, with experience as an Assistant Manager in customer experience and a Customer Service Officer handling complaints management. Previously, Samiya worked as a Retail Banking Executive at MSC Mediterranean Shipping Company. Samiya holds a Master of Business Administration degree and is certified in project management and agile methodologies. Samiya is also a certified trainner in customer service excellence.

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Timeline

  • Manager Customer Experience

    October, 2021 - present

  • Assistant Manager - Customer Experience

    October, 2018

  • Customer Service Officer

    October, 2014

  • Retail Banking Executive

    December, 2007