Mark Padgett is an experienced Guest Relations Manager and international claims professional, currently serving as a Senior Consultant at Emirates. With a robust background in customer relations and complaint resolution, they have successfully managed various roles in the travel, cruise, and luxury accommodation sectors, including positions at Viking and Silversea Cruises. Mark's expertise encompasses consumer affairs, claims handling, and legal support, having overseen guest relations for a fleet of ships and collaborated closely with legal teams. They hold a Training Delivery Certificate and are pursuing a Bachelor of Arts in Tourism at the University of Lincoln.
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