Venkatesh Venkatraman

Venkatesh Venkatraman is an experienced professional with over two decades in the IT industry, primarily at Emirates Group since May 1999. With a strong background in technical support and operations, Venkatesh has held various roles, including Technical Support Specialist/Work Place Coach at the Technology Command Centre, where responsibilities include the integration of new applications and the management of knowledge articles. Previous positions include IT Senior Operations Engineer, overseeing the Technical Operations Centre, and IT Senior Support Engineer, managing shift operations and high-impact incidents. Venkatesh began the career as a Network Engineer at both Emirates Group and SITA, demonstrating expertise in network operations and issue resolution. Venkatesh holds a Bachelor of Science degree in Computer Science from Bharathidasan University, obtained between 1988 and 1991.