Rafael Alves is a seasoned professional in demand planning and supply chain management, currently serving as a Senior Demand Planning Manager at Emma – The Sleep Company since July 2023. Prior experience includes a role as Supply Operations Manager at Glovo, where Rafael managed teams, optimized courier onboarding, retention processes, and fraud control. Previously, as BI Analytics Manager at DIA PORTUGAL Supermercados, Rafael led a team in demand forecasting and process automation. Early career roles encompassed supply chain consulting and analytics, with notable achievements in cost reduction and efficiency improvements across various industries. Rafael holds a Master’s degree in Logistics and Supply Chain Management from the University of Sydney and a Bachelor’s degree in Business Administration from Universidade Federal do Rio de Janeiro.
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