Catherine Brassen-Jacobs

Catherine Brassen-Jacobs is a seasoned professional with extensive experience in sales coordination and customer experience management. Currently serving as Team Lead for Atlanta Sales Coordination at Empire Office since October 2022, Catherine previously held the role of Senior Account Coordinator at the same company from January 2016 to October 2021. Prior experience includes serving as a Senior Field Specialist at Rivian, where the company focuses on sustainable transportation solutions, and as Customer Experience & Service Manager at Freshology, Inc., where responsibilities involved training staff, managing a client base of over 5,000, and ensuring superior service standards. Catherine's earlier roles include positions in project coordination and sales with FedEx Office and sales at Nordstrom, along with managerial experience at Starbucks Coffee Company. Catherine holds a BA in Theatre from Florida Atlantic University and studied Theatre at the University of California, Santa Cruz.