Jennifer Christianson

Vice President Operations at Employee Benefits Corporation

Jennifer Christianson has a diverse work experience spanning a period of nearly three decades. Jennifer first worked at Jenny Craig from 1995 to 2001 as a Regional Director, overseeing management functions for 12 locations in Eastern Michigan. Jennifer'sresponsibilities included financial analysis, training and development, and customer service.

In 2012, Jennifer joined Employee Benefits Corporation and held various roles. Jennifer started as a Training Coordinator and Large Group Client Services Coordinator from July 2012 to October 2013. Jennifer then progressed to become the Customer Experience Director in July 2016, where they were responsible for providing superior customer experiences and leading service teams. In May 2019, Jennifer transitioned to the role of Client Administration Director, providing strategic direction and oversight for client benefit plan administration. And most recently, in March 2021, they became the Client Operations Director, overseeing the execution of established strategic and tactical plans. Throughout their tenure, Jennifer has focused on driving continuous improvement, optimizing support processes, and building trust and fostering long-term relationships with clients and customers.

Jennifer Christianson attended Alverno College from 1990 to 1995, where they earned a Bachelor of Science (BS) degree in Business, Management, Marketing, and Related Support Services.

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Previous companies

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Timeline

  • Vice President Operations

    January 1, 2024 - present

  • Client Operations Director

    March, 2021

  • Client Administration Director

    May, 2019

  • Customer Experience Director

    July, 2016

  • Large Group Client Servcies Coordinator

    July, 2012