Christine Naze

Director, Customer Experience Operations / Payment Services at Employers

Christine Naze has extensive work experience in various roles within different companies. Christine started their career in 2008 at Spectrum, formerly known as Time Warner Cable, where they held positions as Regional Inbound-Outbound Telemarketing Manager, Regional Collection Manager, and Division Collection Supervisor until 2015. Christine then joined ADT as a Senior Manager, overseeing Account Management Service Center, Finance, Collections, and Consulting. In this role, they achieved significant results in reducing account receivable aging and improving efficiency through process improvements and staff management techniques. In 2016, they joined Alliance Data as an Operations Manager before moving to Layer3 TV as Director of Inside Sales and Retention. Since 2018, Christine has been working at EMPLOYERS, first as Director of Payment Services and then as Director of Customer Experience Operations / Payment Services.

Christine Naze attended Lakeshore Technical College from 1984 to 1988, where they studied Business Administration. Christine does not have a specified degree name.

In addition to their college education, Christine has obtained several certifications. In 2018, they received the EMPLOYERS Leadership Experience Certification from EMPLOYERS. In 2017, they obtained certifications in Fundamentals of Leadership, How to Understand and Comply with Collection Law, and Thinking Outside the Lines for Business Leaders and Managers. In 2016, Christine obtained certifications in Conflict Management, Emotional Intelligence, The Levers of Financial Fluency, 360 Professional Analysis, and Owning the Message - Leader Pitfalls. In 2011, they earned a DiSC Certification and completed Leadership Development. The institutions from which they obtained these certifications are not specified.

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Previous companies

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Timeline

  • Director, Customer Experience Operations / Payment Services

    March, 2020 - present

  • Director Of Payment Services

    February, 2018

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