Tyler Wagaman

Tyler Wagaman is an experienced Incident Manager with a strong background in IT support and management. Currently serving at Empower AI since January 2022, Tyler previously held similar roles at NCI Information Systems, Inc. and Belcan, where responsibilities included managing incident escalation, ensuring compliance with security measures, and maintaining Service Level Agreements (SLA). With earlier positions at AAC Inc. and Catapult Technology, Tyler demonstrated expertise in workflow management, technical support, and customer service, efficiently handling elevated analyst requests and liaising with government personnel. Tyler's career began as a Chef at Altland House, where culinary skills were honed, complemented by an Associate's degree in Computer Technology from YTI Career Institute.