Douglas P. Ragusa

Douglas P. Ragusa is a seasoned professional in retirement plan services with extensive experience in client management and leadership roles across multiple organizations. Currently serving as Senior Director of Client Services at Empower Retirement since January 2021, Ragusa leads a team dedicated to Taft-Hartley retirement plans, focusing on relationship building and service optimization. Prior to this role, Ragusa held various leadership positions at MassMutual, including Head of Employer/PEO Plan Market and Managing Director for Taft-Hartley accounts, overseeing service teams managing large market retirement plans. Earlier career experiences include senior roles at New York Life Investments and Fidelity Investments, where Ragusa managed institutional client relationships and implemented large-scale service initiatives. Ragusa holds a Bachelor of Arts degree from Framingham State University and has additional education from Northeastern University.