Rick Wood

Rick Wood is a seasoned professional with extensive experience in customer experience and retirement consultation. Currently serving as the Manager of Retirement Consultation at Empower since April 2023, Rick's previous roles include Customer Experience Manager at Robinhood from February 2021 to October 2022, and a long tenure at Fidelity Investments from August 2003 to February 2021, where Rick held various leadership positions including Team Leader of WPA Engage & Refer and Interim WPA Team Leader. Rick holds a Bachelor's degree in Liberal Arts and Sciences/Liberal Studies from Northern Kentucky University, complemented by education at Kentucky Wesleyan College and Elder High School.