Briana Doornbos

Briana Doornbos (Boose) is an experienced professional in client services and technical project management, currently serving as the Vendor Relations Delivery Leader at Empyrean since March 2016. In this role, Briana oversees complex technical projects, focusing on new client implementations and process improvements while standardizing carrier file development and transmission automation. Prior positions include Senior Client Services Manager and Client Services Manager at Empyrean, where responsibilities included managing client relationships, providing technical guidance, and preparing contract renewals. Prior to Empyrean, Briana worked at Mercer as a Senior Implementation Manager and Senior System Analyst, honing skills in managing implementations and improving processes. Briana began the career as a Business Analyst at Hewitt Associates LLC, which involved requirement analysis and project management. Briana holds a Bachelor of Science degree in Computer and Information Sciences from American InterContinental University.