Michael Maya

Michael Maya is an accomplished Business Systems Manager at Empyrean, leveraging extensive experience in technology project management and client technology analysis. Prior roles at Alight Solutions demonstrated a strong capability in coordinating online enhancements and managing large-scale projects with a focus on improving operational efficiency and client satisfaction. Michael excelled in implementing advanced reporting systems and reducing escalation rates through effective error management. A history of impactful contributions at Aon Hewitt included optimizing customer experience during enrollment processes and improving the usability of online plan information. Michael began a career as a Classroom Technician and Computer Technician/Graphic Designer, providing foundational technical support and design skills. Michael holds a B.S. in Computer Information Systems from the University of Houston.