Customer Service · Old Toronto, Canada
At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers. At Enable, we’re creating a healthy, vibrant supply chain ecosystem where partner collaboration drives the best products, services and values to customers. And the market agrees with us. Enable is a rapidly growing, series-D funded SaaS company. Our more than 500 Enablees serve the global supply chain from the UK, US, Canada and Australia, and we have goals of continued international expansion. As one of our exceptional Enablees, you'll play a pivotal role in shaping the future of rebate management. Join us in a dynamic work environment teeming with opportunities, where your efforts will not only establish our platform as the world's leading rebate management software but also help us revolutionize the entire supply chain experience.
Job Summary
As a Customer Success Enablement Specialist, you will work with the CS Enablement team to create new courses, manage the New Starters Onboarding Plans and use the LMS (Learning Management System) to publish courses, generate reports, and build learning paths. You will develop courses for both technical and soft skills projects, working together with Subject Matter Experts to convert different resources to eLearning format. You will identify gaps and apply instructional design principles, editing visual elements and creating new SCORMs. The Learning specialist role collaborates with cross-functional teams to ensure alignment of training initiatives with overall business goals.
What we are asking you to do!
What we are asking you to bring!