Chad W. Mattingly

Customer Success Manager at Encapture

Chad W. Mattingly has a diverse work experience spanning multiple industries. In 2004, they started working at Cumberland Bank as a Systems Administrator and later took on roles as an Assistant Network Admin/Night Processor and a Document Imaging Specialist/Lockbox Processor. In 2007, they joined Capital Bank as an Application Analyst/IS Officer, where they provided primary support for document imaging and COLD systems and served as a Project Manager/Subject Matter Expert. Chad W. also worked on managing servers and implementing upgrades. In 2012, Mattingly moved to Franklin American Mortgage Company, where they held various roles including AVP IT Engineering, Imaging Manager, and IT Project Manager. At Trusted Partner Group in 2017, they worked as a Senior Account Manager for a brief period before joining InStream as the National Director of Business Development. Chad W. eventually became the National Director of Enterprise Solutions before transitioning to their current role as a Customer Success Manager at Encapture. Throughout their career, Mattingly has showcased a strong background in technology, project management, and customer support.

Chad W. Mattingly holds a Bachelor of Science in Education (B.S. Ed) from the University of Tennessee at Martin. In addition to their degree, they have obtained certifications as a Kofax Certified Technical Solutions Specialist, a Synergy Certified Administrator for (COLD) Reports, and a Synergy Certified Administrator for Document Management. However, the specific institutions and years of obtaining these certifications are not provided.

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Timeline

  • Customer Success Manager

    March, 2023 - present

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