Encompass is a market leader in forward and reverse supply chain management and repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products.   Encompass manages all stages of the product lifecycle, including OEM replacement parts and finished goods logistics, board repair and product refurbishment services, returns management, consumer technical support, asset value recovery and eco-friendly disposal. We provide full visibility and accountability to ensure top performance.

Encompass is headquartered in and operates a 150,000-square-foot distribution and repair facility in Lawrenceville, GA, just north of Atlanta. We also have strategically-located distribution facilities in Nevada and Florida with order fulfillment to Canada and Latin America. Encompass maintains call center operations in  Lawrenceville 8:30 a.m.-8 p.m. Eastern time. The company employs approximately 200 associates.

To learn more, please visit our corporate site, solutions.encompass.com and e-commerce site, encompass.com.


Consumer Goods

Electronics

Logistics & Supply Chain

Encompass Supply Chain Solutions

Robert Coolidge

Aleeza Marie Itwaru

Scott Cameron

Jim Scarff

Joe Wang

Lanier Bivings

Brent Blair

Joe Hurley

The Customer Support Team at Encompass Supply Chain Solutions is dedicated to delivering exceptional service and assistance to clients throughout the product lifecycle. This team handles inquiries, resolves issues, and provides technical support for consumer electronics and appliance products, ensuring customer satisfaction and fostering strong relationships. They also collaborate with sales and service teams to enhance the overall customer experience and streamline communication across all support channels.

Customer Support Team

Accounts and Procurement

Leadership Team

Customer Support Team

About

Team members

Other teams at Encompass Supply Chain Solutions

Accounts and Procurement

Leadership Team