Rocio A Garcia currently serves as a Customer Service Support Manager and Business Development Specialist at Encompass Supply Chain Solutions since June 2023. Rocio has extensive experience in planning and procurement as a Planner/Buyer at TKR USA since April 2019 and previously at Sony Electronics from December 2013 to April 2019. Rocio also held roles as a Senior Customer Service Representative and Customer Service Representative at Sony from October 2011 to December 2013, focusing on escalations and customer support. Rocio holds a Bachelor of Business Administration in Business Administration and Management from Instituto Tecnologico de Nuevo Laredo, completed in 2007.
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