Eryn August

Customer Success Manager at Encompass Technologies

Eryn August has a diverse work experience in the food and beverage industry. Eryn currently works at Encompass Technologies as a Customer Success Manager since June 2022. Prior to that, they held the role of Senior Analyst from April 2022 to June 2022, and Analyst from October 2020 to April 2022.

Before joining Encompass Technologies, Eryn had a significant tenure at Karbach Brewing Co. where they served as a Lead Server from June 2019 to March 2021. Their responsibilities included serving customers, managing the floor, and overseeing the hosting duties. Prior to that, they worked as a Server from January 2019 to March 2021, a Hostess from October 2018 to June 2019, and a Floor Manager from May 2017 to October 2018.

Eryn also gained experience at Torchy's Tacos, starting as an Assistant Manager from May 2015 to June 2016 and then progressing to the role of Kitchen Manager from June 2016 to May 2017.

Furthermore, Eryn had earlier roles at Torchy's Tacos, where they served as a Shift Supervisor from July 2014 to February 2015. In this role, they were responsible for training new hires, maintaining a clean dining room, and handling customer and coworker concerns. Eryn also worked as a Cashier/Expo/Runner from January 2014 to June 2014.

Their prior work experience includes positions at Fellini Caffe as a Barista/Cashier from November 2013 to January 2014, Cougar Grounds as a Prep/Cashier/Barista from June 2012 to September 2013, and Fuze Restaurant as a Restaurant Management Intern in July 2013.

Overall, Eryn August's work experience showcases their career progression in the food and beverage industry, including roles in customer service, management, and analytics.

Eryn August's education history begins in 2010 when they enrolled at the University of Houston. Eryn pursued a Bachelor of Science degree in Hotel, Motel, and Restaurant Management and completed their studies in 2014.

In 2020, Eryn attended MyComputerCareer where they obtained a certification in Information Technology. During their time at MyComputerCareer, they earned several additional certifications. In August 2020, they obtained the Linux Essentials certification from the Linux Professional Institute. Additionally, they acquired the Microsoft Technology Associate: Windows Server Administration Fundamentals (MTA) certification from Microsoft in the same month. In September 2020, Eryn achieved the CompTIA Server+ Certification from CompTIA. Prior to their enrollment at MyComputerCareer, they also obtained the Certified Beer Server certification from Cicerone Certification Program in May 2019.

Continuing their educational journey, in 2021, Eryn attained the CompTIA CySA+ ce Certification from CompTIA in July. Additionally, they obtained the Certified Ethical Hacker (CEH) certification from EC-Council in June of the same year.

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