Richard C.

Richard C. has extensive experience in the gaming industry, currently serving as Slot Operations Manager at Encore Boston Harbor since April 2019, after holding positions at Boyd Gaming from 2005 to 2019. Richard's roles have included Assistant Shift Manager and Slot Supervisor, focusing on hiring, training, employee management, and customer satisfaction. Responsibilities have encompassed daily reporting, conflict resolution, and ensuring compliance with gaming laws. Richard's career began at Delta Dental Insurance Company, where administrative skills were developed between 1998 and 2005. Richard holds a High School Diploma from Everett High School, earned in 1997.