Deepak Cherukuri

Deepak Cherukuri has extensive work experience in the call center technology and strategy field. Deepak worked at Encore Capital Group from 2012 to the present, where they held the positions of Director of Business Strategy & Call Center Technology and Assistant Vice President of Call Center Technology & Strategy. Prior to that, they worked at Genpact from 2007 to 2012 as an Assistant Vice President and Senior Manager in Transitions, Operations, and Strategy. And before that, they worked at GE Capital from 1999 to 2007, holding various roles including Manager, Assistant Manager, and Analyst in Transitions, Operations, and Strategy.

Deepak Cherukuri completed their Bachelor's degree in Economics from Delhi University from 1995 to 1998. Prior to that, they attended Pitts Modern School from 1983 to 1995. In addition to their formal education, they have obtained various certifications including the "Call Connect - Orientation To Interaction" from Dale Carnegie in 2011, the "GOLD - Global Operations Leadership Development" from Genpact Flagship Program in 2008, the "Transition Toolkit" from Genpact in 2008, the "The 7 Habits of Highly Effective People" from FranklinCovey in 2007, and the "Lean Six Sigma - Green Belt" from GE Capital in 2003.