Monique Dumais-Chrisope

Monique Dumais-Chrisope serves as the Chief Information Officer at Encore Capital Group, where responsibilities include delivering IT strategy and capabilities for Midland Credit Management, focusing on data analytics, business intelligence, development, and infrastructure. Prior to this role, Monique held various senior leadership positions at Bank of America from 2002 to 2019, including Senior Vice President of Technology, Operations Executive, Service Delivery Executive, Change Management, and Application Development, overseeing large operations groups, managing multimillion-dollar project budgets, and engaging with external regulators. Earlier career experience includes roles such as Assistant Vice President at Fremont and Quality Assurance Manager at Quickstart Technologies. Monique holds an education credential from Sault College of Applied Arts and Technology, completed in 1988.