Verna Angela B.

Verna Angela B. has a diverse work experience, starting with their current role as a NOC Operations Manager at Endeavor Managed Services since May 2023. Prior to this, they worked at Concentrix as an Operations Manager I from June 2021 to May 2023. Before joining Concentrix, Verna served as a NOC Duty Manager at Radius Telecoms, Inc from January 2019 to June 2021, where they ensured maximum service level availability and supported incident and problem management. Verna's earlier experience includes working as a Service Operations Center (SOC) Engineer at Eastern Communications from August 2012 to December 2018, where they provided incident and problem management, 24/7 monitoring, and ticket creation for network issues. In addition to their telecommunications roles, Verna also worked as a Part-Time Instructor at Mapúa University from July 2012 to December 2015.

Verna Angela B. completed their education from 2007 to 2012 at Mapua Institute of Technology, where they obtained a Bachelor of Science degree in Electronics Engineering with a focus on Communications. Additionally, in March 2014, they acquired the IELTS certification from IDP Education Pty Ltd. Later on, in April 2018, they obtained the Cisco Certified Network Professional Routing and Switching (CCNP-RS) certification from Cisco.