Katherine T.

Katherine T. is an accomplished professional with extensive experience in managing customer success and technical operations. As the Director of Technical Operations at Endeavor Consulting Group, LLC since April 2022, Katherine oversees IT, Customer Success, and Contract Management departments, implementing Salesforce solutions. Prior to this role, Katherine worked at The CCS Companies as a Partnership Development Account Manager, building strong relationships with key accounts and analyzing reporting for strategic insights. An interim Manager of Customer Success at Sense, Katherine managed the Customer Support Team and fostered trusted client relationships. Earlier, as Director at VCA, Katherine oversaw a 60+ staff veterinary hospital and handled HR processes. Additionally, Katherine co-owned and managed Perfect Racquet, a specialty retail business, where strong vendor and customer relationships were cultivated.