Carol (Ting Yun) Ho

Carol (Ting Yun) Ho has a diverse work experience in the field of product design. Currently, they work at Endpoint as a Product Designer, where they contribute to the development of technology that simplifies home closing processes. Prior to this, Carol worked at Convoy Inc as a Product Designer, where they collaborated with cross-functional teams to create a user-friendly and industry-leading product for carriers. Carol (Ting Yun) also designed a new payment experience and enhanced the search functionality for carrier marketplace. Earlier, Carol was a Product Designer at VISION MEDIA, where they designed a responsive video streaming service and its content management system. Carol (Ting Yun) played a key role in defining the product's vision and prioritizing features based on business goals, user goals, and technical constraints. Additionally, Carol gained research experience as a Research Intern at Taiwan Design Research Institute (TDRI). Their work at TDRI involved studying organizational structures and workflows. At the beginning of their career, Carol worked at IBM as an Application Design Consultant. In this role, they collaborated with various stakeholders to deliver enterprise digital products and executed research efforts on workflows and organizational structures.

Carol (Ting Yun) Ho has a strong educational background with degrees in various fields. Carol (Ting Yun) obtained a Bachelor's degree in Management Information Systems, General from National Taiwan University in the years 2010-2014.

Following their undergraduate studies, Carol pursued further education at Carnegie Mellon University. In the years 2019-2020, they completed a Master of Arts degree in Interaction Design. Subsequently, from 2020-2021, they pursued a more specialized Master of Professional Studies degree in Interaction Design at the same institution.

In addition to their formal education, Carol has obtained certifications to enhance their professional skills. Carol (Ting Yun) is a Certified Scrum Master (CSM) from the Scrum Alliance, obtained in 2016. Carol (Ting Yun) is also an IBM Design Thinking Practitioner, although the specific details regarding the institution and year of obtaining this certification are not provided.