Raluca Alexandra Gulimanescu

Raluca Alexandra Gulimanescu has a diverse work experience primarily in the field of software development and support. Raluca Alexandra started their career in 2009 at Enea Software AB as a Software Tester, where they worked on projects such as Bang & Olufsen's BeoClient and Configuration Tool. In these roles, they were responsible for testing, updating test specifications, and preparing test reports.

In 2011, Raluca joined Enea AB as a Software Developer, working on the development of embedded software for medical equipment. Raluca Alexandra also played a crucial role in creating and maintaining software design documentation and performing code reviews to ensure compliance with coding standards and customer requirements.

Later, in 2015, Raluca transitioned into a Support Engineer role at Enea AB. Here, they took on the responsibility of handling customer support tickets, leading technical investigations, and ensuring timely resolution of customer issues. Additionally, they independently analyzed code, configured systems, and submitted change requests to the relevant product teams.

Building on their support experience, Raluca was promoted to the position of Support Manager in 2019. In this role, they ensured that customer cases were assigned to the team and responded to within agreed SLA times. Raluca Alexandra monitored support SLAs and implemented necessary actions to avoid missing them. Raluca also compiled monthly statistics on customer cases.

Throughout their career, Raluca has demonstrated strong technical skills, attention to detail, and a proactive approach to problem-solving. Raluca Alexandra'sexperience spans various roles within software development and support, making their a valuable asset to any organization.

Raluca Alexandra Gulimanescu obtained a Bachelor's degree in Electronics and Telecommunications Engineering from the University POLITEHNICA of Bucharest. Raluca Alexandra pursued further education and earned a Master's degree in the same field from the same institution. Raluca Alexandra'sMaster's degree was completed from 2009 to 2011, while their Bachelor's degree was obtained from 2005 to 2009.