Eneco
Irene Aartsen is an experienced professional in customer services and operations, currently serving as the Head of Customer Services B2C at Eneco since April 2013. At Eneco, Aartsen oversees a large organization responsible for B2C customer services, including Customer Service, Backoffice, and Credit Management departments, while developing strategic initiatives for the teams. Previously, Aartsen held various leadership roles within Eneco, focusing on customer care, operations, and marketing for SMEs, and has a proven track record in business transition management and agile organizational transformation. Aartsen's earlier experience at Randstad as a Senior Recruitment Consultant involved managing recruitment processes, building client relationships, and providing HR advice. Aartsen holds a Master's degree in Organization Studies from Tilburg University and is a certified Professional Scrum Product Owner.
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Eneco
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Living within the natural boundaries of the planet is what Eneco believes in and strives for. But unfortunately, as mankind, we are exhausting the Earth and are still adding more carbon to the atmosphere than nature can absorb. If we want to leave future generations a liveable planet, we must not let the Earth heat up by more than 1.5°C. We must act now against further global warming. This is only possible if we become more sustainable faster. That is why we are taking our partners and customers with us in the acceleration towards becoming climate neutral in 2035. Faster towards climate neutral. We are on it. Now.